Salayel Hospitality is seeking a courteous, well-spoken, and guest-focused Telephone Operator to join our team. If you have a passion for hospitality and excellent communication skills, we would love to hear from you.

Key Responsibilities:

• Handle all incoming and outgoing calls in a professional and timely manner

• Provide accurate information about hotel services and facilities

• Direct calls to appropriate departments efficiently

• Take and relay messages clearly and accurately

• Assist guests with inquiries, requests, and wake-up calls

• Maintain a high level of confidentiality and service standards

Requirements:

• Previous experience in a similar role within hospitality is preferred

• Excellent communication skills in English (additional languages are a plus)

• Pleasant voice and professional telephone etiquette

• Ability to work under pressure in a fast-paced environment

• Strong customer service mindset

• Basic computer knowledge

What We Offer:

• Competitive salary package

• Professional work environment

• Growth and development opportunities within the company